Responsible for handling E-Commerce portals accounts.
Maintaining a good relationship with all account managers and helpdesk team.
Handle seller panel of amazon, flipkart etc.
Monitoring account activity on daily basis.
Works on policy warning and restricted keywords.
Preparing plan of action for policy warning and take preventive measure for smooth flow of business accounts.
Work cross-functionally with different department to ensure flawless execution of work.
Develop customer insights to use to improve the e-commerce business.
Works on sending mails and calls too.